Refund and Return Policy

Return Policy

We offer a 90-day return policy, which means you have 90 days after receiving your item to request a return.

To be eligible for a return:

  • The item must be in the same condition as when you received it — unused, unworn, with original tags, and in its original packaging.

  • You’ll also need to provide a receipt or proof of purchase.

How to Start a Return

To initiate a return, please contact us at:
📧 Email: riwayatileather@gmail.com
📞 Contact: +92 306 9191871

Please note that returns must be sent to the following address:
📍 Riwayati Leather
Muslim Town Street NO # 01 Phool Nagar kasur, Pakistan

If your return request is accepted, we’ll send you a return shipping label along with instructions on how and where to send your package.

⚠️ Items sent back to us without first requesting a return will not be accepted.

You can always contact us with any return-related questions at riwayatileather@gmail.com or +92 306 9191871.

Damages and Issues

Please inspect your order immediately upon receipt and contact us right away if:

  • Your item is defective or damaged, or

  • You receive the wrong item.

We will evaluate the issue and work quickly to make it right.

Exchanges

The fastest way to ensure you get what you want is to return the item you currently have. Once the return is accepted, you can make a new purchase for your preferred item.

Refunds

Once we receive and inspect your returned item, we’ll notify you of the approval status.
If approved, your refund will be processed automatically to your original payment method within 10 business days.

Please note:

  • Your bank or card provider may take additional time to post the refund to your account.

  • If more than 15 business days have passed since your refund was approved, please contact us at riwayatileather@gmail.com or +92 306 9191871 for assistance.

Thank You

We truly appreciate your trust in Riwayati Leather.
Every item is crafted with care, and your satisfaction means the world to us.

🌐 www.riwayatileather.shop
📧 riwayatileather@gmail.com
📞 +92 306 9191871